About Vitanelo
Our story
Vitanelo was born from a love of timeless Western style. The cowboy hat has always been more than headwear — it's a statement of character, independence, and authenticity. We started Vitanelo to bring that spirit to everyday life, with hats that feel as good as they look and go with far more than just the open range.
From the Dakota to the Frontier, the Maverick to the Sierra, every hat in our collection is designed to combine distinctive Western style with the comfort and versatility you need for everyday wear.
What we stand for
We believe a great cowboy hat should be authentic, comfortable, and built to be worn — not just admired. That's the standard behind everything we make.
- Authentic Western style — classic, distinctive designs inspired by true frontier spirit.
- Everyday comfort and versatility — hats made to be worn daily, from the city to the country.
- Honest quality and value — premium craftsmanship at a fair price.
Our promise to you
Behind Vitanelo is a team that genuinely cares about your experience, from the moment you order to the day your hat arrives.
- Free shipping on all orders.
- Easy 30-day returns — you have 30 days after delivery to request a return.
- A responsive support team that aims to answer every message within 24 hours.
- Secure checkout with encrypted, industry-standard payment processing.
We want every customer to feel looked after, before and after their purchase.
Get in touch
Have a question or need help choosing your hat? We're here to help.
Email: support@vitanelo.com Phone: +61 468 146 989 Customer service hours: Monday–Friday, 09:00 – 17:00 (GMT) · Weekends, 11:00 – 16:00 (GMT)
Thanks for choosing Vitanelo. Tip your hat and ride on. 🤠
At Vitanelo, we believe that a cowboy hat is more than just an accessory—it's a symbol of character, confidence, and timeless style. Inspired by the enduring spirit of Western heritage, our mission is to offer hats that combine classic design with everyday comfort and versatility.
We created Vitanelo for individuals who appreciate authentic style and want accessories that stand out while remaining practical for daily wear. Whether you're exploring the outdoors, attending a special event, traveling, or simply expressing your personal style, our collection is designed to accompany you wherever life takes you.
Our focus is simple: provide quality products, dependable service, and a seamless shopping experience. Every item in our collection is selected with attention to design, comfort, and durability, helping our customers enjoy products that look great and feel comfortable to wear.
Customer satisfaction is at the heart of everything we do. From secure online shopping and transparent policies to responsive customer support, we are committed to serving our customers before, during, and after every purchase.
Thank you for choosing Vitanelo.
Our Mission
To offer stylish Western-inspired hats that combine timeless design, everyday comfort, and dependable quality while delivering an exceptional customer experience.
Why Choose Vitanelo?
• Timeless Western-inspired designs
• Comfortable and versatile styles
• Secure online shopping experience
• Free shipping on all orders
• Responsive customer support
Business Information
Store Name: Vitanelo
Business Name: Elisiar LLC
Company Number: 0007942842
Business Address:
1209 Mountain Road Place Northeast
Albuquerque, NM 87110
USA
Warehouse Address:
Pemulwuy, New South Wales 2145
Australia
Contact Information
Email: support@vitanelo.com
Phone: +61 468 146 989
Customer Service Hours
Monday to Friday | 09:00 – 17:00 (GMT)
Weekends | 11:00 – 16:00 (GMT)
We aim to respond to all inquiries within 24 hours.